“Delight my customer.”
“Superinvestor” Warren Buffett shared the advice with a recent graduating business school class in New York. He added:
Don’t ever quit. You’ll succeed if you have delighted customers. Don’t settle for satisfied. Have that person thinking “I’ve never had a better experience with a human being” and they’ll be back to buy your product.
Longtime Daily subscribers know Buffett’s mantra is a passion for PBRG founder Mark Ford. He pushes us to delight our subscribers in everything we do. It’s the key to lasting success.
How can we delight you? What do you need help with more than anything else? Please let us know right here.